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Privacy Policy

Last updated: January 2026

Introduction

ClimbCollab ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit climbcollab.com.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Username (optional)
  • Password (securely hashed)

Usage Data

We automatically collect certain information when you visit our site:

  • IP address (anonymized where possible)
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device type

User-Generated Content

If you post reviews, questions, or comments, we store that content along with your username.

How We Use Your Information

  • To provide and maintain our service
  • To notify you about changes to our service
  • To allow you to participate in community features
  • To provide customer support
  • To gather analysis to improve our service
  • To detect, prevent, and address technical issues

Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Essential cookies: Required for the site to function (authentication, preferences)
  • Analytics cookies: Help us understand how visitors use our site (only with your consent)
  • Affiliate tracking: Track clicks to Amazon for commission attribution

You can control cookies through our cookie consent banner. Analytics cookies are only loaded after you provide consent.

Third-Party Services

We use the following third-party services:

  • Supabase: Database and authentication (data stored in EU)
  • Vercel: Website hosting
  • Google Analytics: Website analytics (only with consent)
  • Amazon Associates: Affiliate program

Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this policy. Account data is retained until you request deletion.

Your Rights (GDPR/UK GDPR)

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data
  • Object: Object to processing of your data

To exercise any of these rights, please contact us at privacy@climbcollab.com.

Account Deletion

You can request deletion of your account and all associated data by contacting us at privacy@climbcollab.com. We will process your request within 30 days.

Data Security

We implement appropriate security measures to protect your personal data, including:

  • HTTPS encryption for all data transmission
  • Secure password hashing
  • Regular security updates
  • Access controls and authentication

Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal data from children under 16.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy, please contact us at:

  • Email: privacy@climbcollab.com
  • Contact form: /contact